SMS Disclosure & Consent

1. Consent to Receive Messages

By providing your mobile phone number to Autopilot AI Systems ("we", "us", "our", or "Company") and checking the consent box or otherwise agreeing to receive text messages, you expressly consent to receive automated text messages (SMS), automated calls, and other communications from us and our AI-powered automation systems at the phone number(s) you provide.

Your consent is voluntary and not a condition of purchase. You are not required to consent to receive text messages to use our services, though certain features may require SMS functionality.

2. Types of Messages You May Receive

When you consent to receive messages, you may receive automated text messages and calls related to:

• Lead Response: Automated responses to inquiries about real estate listings, services, or properties
• Qualification: AI-generated questions to qualify buyer/seller intent, budget, timeline, and financing
• Appointment Confirmations: Confirmations, reminders, and updates regarding scheduled appointments or showings
• Follow-Up: Automated follow-up messages and nurturing sequences
• Service Notifications: Account updates, service alerts, and system notifications
• Marketing Communications: Promotional messages, special offers, and marketing content (if you opt in)
• Support: Customer service responses and support-related communications

Messages may be sent using automated technology, including artificial intelligence systems, and may be sent at any time, including outside normal business hours.

3. Message Frequency

Message frequency varies depending on your interactions and activity level. You may receive:

• Immediate responses to your inquiries or messages
• Follow-up messages as part of automated sequences
• Appointment reminders and confirmations
• Periodic service updates or notifications
• Marketing messages (if you have opted in to receive them)

The frequency of messages depends on factors such as:

• How often you interact with our services or respond to messages
• Your engagement with automated follow-up sequences
• Appointment scheduling activity
• Your communication preferences and opt-in selections

Typical frequency: Most users receive 0-10 messages per week, though this may vary significantly based on activity level.

4. Message and Data Rates

Standard message and data rates may apply to text messages sent to and received from us, depending on your mobile carrier and plan. You are responsible for any charges imposed by your mobile carrier for receiving text messages. We are not responsible for any charges you incur from your mobile carrier.

Please consult your mobile carrier's pricing plan for details about message and data rates. Common carriers include:

• AT&T
• Verizon
• T-Mobile
• Sprint
• Other regional and prepaid carriers

5. How to Opt Out

You may opt out of receiving text messages at any time by:

5.1 Text Message Opt-Out

Reply STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any text message you receive from us. You will receive one final confirmation message confirming your opt-out request.

Important: After opting out, you will no longer receive automated text messages from us. However, you may still receive service-related messages that are necessary for account management or legal compliance.

5.2 Account Settings Opt-Out

You may also opt out by:

• Logging into your account and updating your communication preferences
• Contacting us at support@autopilotaisystems.com
• Calling our support line (if available)

5.3 Opt-Out Processing

Opt-out requests are typically processed immediately, but may take up to 48 hours to become fully effective. After opting out, you may continue to receive messages that were already in queue or scheduled before your opt-out request was processed.

6. Help and Support

For help or assistance with text messages, you can:

• Reply HELP to any text message to receive assistance
• Contact us at support@autopilotaisystems.com
• Visit our website for support resources

7. Re-consenting to Receive Messages

If you have previously opted out but wish to resume receiving text messages, you may:

• Update your communication preferences in your account settings
• Provide consent again through our website or service
• Contact us to re-enable messaging

You may opt out again at any time using the methods described in Section 5.

8. Automated Technology and AI

Our text messaging service uses automated technology, including artificial intelligence (AI) systems, to send and respond to messages. This means:

• Messages may be generated automatically by AI systems
• Responses may be sent immediately without human review
• Messages may be sent at any time, including nights, weekends, and holidays
• Conversations may be handled entirely by automated systems

By consenting to receive messages, you acknowledge and agree that messages may be sent using automated technology and AI systems.

9. Phone Number Changes

If you change your mobile phone number, you must:

• Update your phone number in your account settings
• Provide new consent for the new phone number
• Opt out from your old phone number if you no longer wish to receive messages there

We are not responsible for messages sent to your old phone number if you fail to update your information.

10. TCPA Compliance

Our text messaging practices comply with the Telephone Consumer Protection Act (TCPA) and related regulations. Key compliance points include:

• Express Written Consent: We obtain your express written consent before sending automated messages
• Opt-Out Mechanism: We provide clear and easy opt-out methods (reply STOP)
• Identification: Messages identify the sender and provide contact information
• Consent Documentation: We maintain records of consent and opt-out requests
• Do-Not-Call Compliance: We respect do-not-call registries and opt-out requests

11. Privacy and Data Protection

Your phone number and message content are handled in accordance with our Privacy Policy. We:

• Protect your phone number and message data using reasonable security measures
• Do not sell your phone number to third parties
• Use your phone number and messages solely for providing our services
• May share data with service providers necessary to deliver messages (subject to confidentiality obligations)

For more information about how we handle your data, please review our Privacy Policy.

12. Limitations and Disclaimers

While we strive to provide reliable messaging services, we cannot guarantee:

• That all messages will be delivered successfully
• That messages will be delivered within a specific timeframe
• That messages will be error-free or accurate
• Compatibility with all mobile devices or carriers

We are not responsible for:

• Message delivery failures due to carrier issues, network problems, or device limitations
• Charges imposed by your mobile carrier
• Messages sent to incorrect numbers if you provided inaccurate information
• Delays in processing opt-out requests

13. Changes to This Disclosure

We may update this SMS Disclosure from time to time to reflect changes in our practices, legal requirements, or technology. Material changes will be communicated by:

• Posting the updated disclosure on our website
• Sending a notice via text message or email
• Updating the "Last Updated" date

Your continued use of our messaging services after changes constitutes acceptance of the updated disclosure.

14. Contact Information

If you have questions, concerns, or requests regarding text messaging or this disclosure, please contact us: